wg888 Frequently Asked Questions

Go to wg888 Register and fill in your mobile number, a password, and your full name as it appears on your National ID Card. The form takes about two minutes. Once submitted, your account is active and you can make your first deposit straight away. You must be 18 or older to register.

No. wg888 allows one account per person. Duplicate accounts are closed without notice and any balance inside them is forfeited. If you have forgotten your login details, use the password reset option on the login page rather than creating a new account.

On the wg888 Login page, tap "Forgot Password." Enter the mobile number linked to your account. You will receive a one-time code by SMS. Enter the code, then set a new password. The whole process takes under two minutes. If the SMS does not arrive within five minutes, check that the number you entered is correct or contact Live Chat.

The most common reasons are: an incorrect password (passwords are case-sensitive), a suspended account due to a verification requirement, or a temporary network issue. Try once more carefully. After several failed attempts the account locks for 15 minutes for security. If you are still locked out, contact support at [email protected].

The minimum single deposit is ৳300. There is no maximum per transaction, though your mobile banking provider (bKash, Nagad, or Rocket) may have its own daily limits. Bank Transfer is also accepted for larger amounts.

Deposits via bKash, Nagad, and Rocket credit within 3 minutes under normal conditions. If your balance has not updated after 10 minutes, take a screenshot of the bKash/Nagad confirmation and send it to Live Chat. Bank Transfer may take up to 30 minutes on business days.

Before your first withdrawal, wg888 requires one of the following: National ID Card (NID), Passport, or Driving Licence. Upload a clear photo of both the front and back of your document through the Account section. The review takes up to 6 hours. Once approved, KYC does not need to be repeated.

After your KYC is approved, withdrawals to bKash, Nagad, and Rocket process within 5 minutes. For first-time withdrawals, allow up to 2 hours as the team performs a manual security check. The minimum withdrawal amount is ৳500 and the maximum daily withdrawal is ৳1,00,000.

Common reasons include: KYC not yet completed, active bonus wagering requirements not met, the withdrawal amount being below ৳500, or the daily limit of ৳1,00,000 already reached. Check your account notifications for the specific reason. If unclear, Live Chat can explain the exact status within minutes.

New members receive a 120% bonus on their first deposit, up to ৳15,000. For example, deposit ৳1,000 and your account receives ৳1,200 in bonus funds. The bonus is valid for 7 days from the date it is credited. Before you can withdraw bonus-derived winnings, you must complete a 15× wagering requirement (total bet value = bonus amount × 15). See the Bonus & VIP page for the full terms.

Yes. All members receive 0.5% daily cashback on net losses. The cashback is calculated on the previous day's activity and credited to your account each morning. Higher VIP tiers — Silver, Gold, Platinum, and Diamond — receive increased cashback rates of up to 1.3%.

Share your personal referral link with a friend. When they register through your link and make their first qualifying deposit, wg888 credits ৳200 to your account. There is no cap on how many friends you can refer, but each person can only be referred once.

wg888 offers over 2,000 games across slots, live casino, crash games, sports betting, and lottery titles. Game providers include Evolution, Ezugi, JDB, Red Tiger, FA Chai, Spribe, and Habanero. Cricket and football betting markets are available, covering BPL, IPL, T20 internationals, and ODI series. Minimum bets start from ৳1 depending on the game.

Yes. Live in-play cricket betting is available through both the website and the wg888 app. Odds update in real time throughout the match. You can bet on outcomes like match winner, over-by-over runs, wickets, and more. Markets open a few minutes before each match starts. See the Cricket Betting Guide for a full breakdown of available markets.

The wg888 Android APK (version 2.5.5, 32 MB) is available directly from wg888 App. Your phone needs Android 7.0 or higher. Before installing, go to Settings → Security and enable "Install from unknown sources." The app is free to download. It is not available on Google Play Store, so always download from the official wg888 site to avoid unofficial versions.

wg888 offers 24/7 Live Chat directly on the website and app — tap the chat icon at any time. For non-urgent matters, email [email protected]. Email queries typically receive a reply within a few hours. Live Chat is the fastest route for deposit, withdrawal, or login issues.